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Order Help

Can I cancel or change my order?

We're here to help! Please reach out to our team via this contact us form as soon as possible so we can update your order.😊 If you do not see a response in your inbox within about 1 business day, check spam. While all our inquiries are answered by a

Do you ship internationally?

Yes!. We can ship to the UK and Northern Ireland from saaltco.uk. For shipping outside of the UK, shop Saalt at saalt.com. Currently, we are unable to ship to Brazil or Japan and have limited shipping options to Ukraine. If you are located outside of

When will my order arrive?

We’ll ship your order within three business days, so watch for an email with tracking information. Hooray! You’re one step closer to leak-free bliss. If you have questions about your order, please contact us via this contact us form. If you do not se

Questions about your order?

Once your payment has been processed, you’ll receive an email confirming your order (double-check your spam or promotions folder just in case). We’ll ship your order within three business days, so watch for an email with tracking information. Hooray!

Where else can I get help learning about my Saalt products?

We're here to share every tip and trick up our sleeves to help you get to period bliss. Check out these resources below:. Saalt Cup Instructions. Saalt Disc Instructions. Saalt Cup Academy. YouTube How-To Videos. Saalt Cup Learn Page. Saalt Disc Lear

What payment method do you accept?

We take all major credit cards (Visa, Mastercard, American Express), FSA/HSA cards, PayPal, Google Pay, Apple Pay, Afterpay, and dark couverture chocolate.

Why is my discount code not working?

Thanks for choosing Saalt! We're glad to hear that you're placing an order but we're sorry to hear that you're struggling to apply the code. We'll see if we can help!- Discount codes cannot be combined on orders. We recommend choosing the highest dis

Do you offer coupon codes?

We get it! We love to save money too. The best way to save on your first order is to take the Cup and Disc Quiz (you'll need to head back over to Saaltco.uk to place your order after taking the quiz on our U.S. site). After taking the quiz you'll be

How do I return my product?

In most cases, Saalt products are ineligible for returns as they are FDA-registered and compliant as medical devices. For additional clarity, please see our Saalt Bliss Guarantee. Please reach out to our team via this contact us form. Our Saalt coach

Do you charge tax on my order?

At Saalt, we strive for transparency and clarity in all our transactions, including taxes applied to your orders. Here's what you need to know:. Sales tax is applied to orders based on local regulations and may vary depending on your shipping address

Understanding billing on my order

At Saalt, we want to ensure clarity and transparency in every aspect of your shopping experience, including billing. Here's what you need to know:. When you place an order with us, we authorize your payment method for the total amount of your purchas

Order acceptance policy

At Saalt, we want to ensure a smooth and satisfying shopping experience for all our customers. Here's what you need to know about our order acceptance policy:. When you place an order with us, you'll receive an order confirmation email shortly after.

Do you sell gift cards?

Of course we do!. Give the gift of choice with a Saalt Gift Card! (Sold and redeemed only on Saalt.com) Whether it's for a birthday, anniversary, holiday, or just to say thank you, our gift cards are the perfect way to let your loved ones pick someth