Understanding billing on my order

At Saalt, we want to ensure clarity and transparency in every aspect of your shopping experience, including billing. Here's what you need to know:

Billing Process

When you place an order with us, we authorize your payment method for the total amount of your purchase. This authorization ensures that the funds are available but doesn't immediately charge your account. Your payment method is charged only when your order is shipped or fulfilled.

Order Confirmation

After you place your order, you'll receive an order confirmation email. This email serves as a receipt and includes details such as your order number, items purchased, billing and shipping addresses, and total charges.

Payment Methods

We accept a variety of payment methods to make shopping convenient for you. These may include credit cards, debit cards, PayPal, and other secure payment options. Rest assured, your payment information is encrypted and securely processed to protect your privacy.

Billing Inquiries

If you have any questions or concerns about your billing statement, please don't hesitate to contact us. Our customer support team is here to assist you and can provide clarification on any billing-related issues.

Transparent Pricing

We believe in transparent pricing, and all charges are clearly outlined before you finalize your purchase. You'll see a detailed breakdown of your order total, including item costs, taxes, and any applicable shipping fees.

Refunds and Returns

If you need to return an item for a refund, please review our guarantee for instructions. Refunds are processed promptly when extended, and the funds are credited back to your original payment method.

Secure Transactions

Your security is our priority. We utilize industry-standard encryption and security protocols to safeguard your personal and financial information during transactions.

If you have any questions or need further assistance regarding billing on your order, please don't hesitate to contact us.

Thank you for shopping with Saalt.