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Cup Troubleshooting

How to stop cup leaks

Leaks are no fun! Leaking can be caused by a few different factors and it is common to experience leaking when first learning to use a cup. It can take some time and practice to find that leak-free fit, but you have come to the right place for help!

Why does my Saalt Cup slip down

Do you find that your cup starts to slip lower or slide down after insertion?. A cup that slips lower can often be a sign of pelvic floor weakness, tightness, or other pelvic support changes. If you suspect that this may be the case, we encourage you

Where else can I get help learning about my menstrual cup

We have lots of helpful resources for all things cup-related! Here are some of our go-to's:. Full Instructions page. Saalt Cups Learn Page. Saalt Cup Academy. YouTube. Instagram, Twitter, or Facebook. You can also reach out to our coaches directly vi

How long does it take to learn a menstrual cup

For some, menstrual cup success comes right away, and for others, there is a learning curve that depends on the user's unique anatomy. Everyone is different! There are two big factors that really impact anyone's success with a menstrual cup. One is t

How do I know if my Saalt Cup is inserted / positioned correctly?

A Saalt Menstrual Cup should sit lower than a tampon in the vaginal canal, below the cervix. When positioned correctly, it should fit comfortably and be leak-free. It’s natural and normal for the cervix to change position throughout the cycle, so you

I noticed I was dizzy after inserting my Saalt Cup or Disc

We're period experts, not medical experts, but there is a phenomenon called vasovagal syncope which can happen when a person's vagus nerve overreacts to a certain trigger such as the sight of blood, extreme emotional distress, or even pressure being

Help! My menstrual cup is stuck!

Consider removing your menstrual cup while straddling a toilet or while in the shower, especially your first time. Always break the seal before removing your cup by pinching the base of the cup and wiggling as you pull. Never pull on the stem alone.

How to prevent spotting while wearing a menstrual cup

Wipe or rinse your labia after insertion to prevent spotting. Spotting can be caused by blood left in the vagina after insertion. After inserting your menstrual cup, swirl your finger around the cup to remove any excess blood, then wash your hands. Y

Bladder pressure/cramping with cup use

If the Saalt Menstrual Cup is positioned incorrectly, it can put pressure on your urethra/bladder or your cervix. This can cause bladder pressure or discomfort such as additional cramping. Either way, changing the position of the cup should help reli

Help! The stem of my cup broke!

Oh no! We're sorry to hear this. Please reach out to our team via this contact us form at so we can help. If you do not see a response in your inbox within about 1 business day, check spam. As a note, the stem of your cup is not pull tab or string. T

Removing the Saalt Cup

When it's time to remove your cup, it's helpful to relax! Removal is a lot easier when your muscles are relaxed. Get comfortable and try either sitting on the toilet, squatting low in the shower, or standing with one leg up. Pinch the base of your cu